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Technical Support Engineer – Linux
Technical Support Engineer – Linux

Key Responsibilities

  • Resolving technical problems of assigned cases
  • Creation of and ability to troubleshoot Powershell scripts
  • Ability to write sql queries and understand database structure
  • Participate in group problem solving meetings to overcome challenging issues
  • Researching and solving complex issues
  • Working closely with team lead to meet sla and customer requirements
  • Test and verify product functionality to reproduce customer issues
  • Document detailed failure and solution information within cases

Qualifications

  • Bachelor’s degree (bachelor’s degree in computer science or computer engineering is a plus)
  • At least 3 years of technical support or system administration experience with enterprise software
  • At least 1 year of hands-on administration experience in at least one of the most common Unix platforms (Linux, Solaris, AIX, HPUX), MacOS X and Windows Server platforms
  • Good knowledge of microsoft active directory, kerberos, and ldap technologies knowledge of MS SQL server
  • Familiarity with CRM tools, specifically Salesforce.com

Personal Information

Acceptable formats are .docx or pdf with a maximum file size of 15MB

Address

TDG In.Hub Building, AFP-RSBS Industrial Park, KM 12 East Service Road corner C5, Western Bicutan, Taguig, Philippines 1630

Contact
(+632) 8830 - 8888