Working in Business Process Outsourcing
Operations and Support Specialist
Operations and Support Specialist

Full remote work setup / 50K and above offer depending on experience, interview results.

Key Responsibilities

  • Documentation Updates:
    • Transcribe and update documentation accurately from meeting recordings, ensuring all notes and action items are documented, and information is easily accessible.
  • Pentest Report Writing Assistance:
    • Collaborate with the pentest team to assist in compiling, writing, and editing pentest reports, ensuring they are completed to the highest standard.
  • Quality Assurance Support:
    • Participate in the quality assurance process of pentest projects and engagements, ensuring all work is executed to the prescribed standards and client expectations.
  • General Operations Assistance:
    • Support the Director of ASG Department in executing operational tasks, including but not limited to scheduling, coordination, and administrative support.
  • Ad-Hoc Support:
    • Take on tasks that fall outside the normal scope of operations, ensuring the team is able to focus on strategic and core operational functions. Act as a personal assistant when required.


  • 1 – 2 years Administrative assistant experience with strong organizational and administrative skills
  • Solutions Oriented Mindset, and excellent time management
  • Maintain account records and finalize processes on a weekly basis
  • Keen eye for data accuracy
  • Proficiency in Microsoft Office and data management software
  • Step wise orientation and ability to build out new workflows where needed
  • Ability to manage multiple projects in parallel
  • Excellent written and verbal communication skills
  • Ability to act decisively, independently, and confidently across a wide variety and range of
    circumstances and situations
  • Awareness of personal identification information and data discretion between systems
  • Ability to learn multiple project management tools as needed
  • Experience and/ or familiarity with Cybersecurity is highly desired


Personal Information

Acceptable formats are .docx or pdf with a maximum file size of 15MB


TDG In.Hub Building, AFP-RSBS Industrial Park, KM 12 East Service Road corner C5, Western Bicutan, Taguig, Philippines 1630

(+632) 8830 - 8888