Associate, Hacker Success
Associate, Hacker Success

Essential Duties and Responsibilities

  • Operate as a member of the Hacker Success team, performing crowd adds, managing hacker invites, and performing general administrative functions of the role.
  • Provide data driven lead groups or cohorts for selection based on platform data.
  • Review and critically address expansion needs based on regional statistics and customer need.
  • Assist in the recruitment, engagement, and tracking of specific researcher cohorts.
  • Assist Researcher Success to implement and track researcher swag programs to support researcher development and growth initiatives.
  • Administer background checks and NDAs for researchers to comply with program requirements.
  • Help set up and monitor the shipment, processing, and delivery of devices to researchers and Customers.
  • Assist internal teams in creating and maintaining verbose, navigable documentation for existing processes, as well as advising on the implementation of new ones.
  • Cooperate with different departments where applicable.

Experience, Knowledge, Skills, and Abilities

  • 2+ years of experience in performing a wide array of tasks in a fast-paced environment.
  • Strong organizational and administrative skills
  • Solutions Oriented Mindset
  • Excellent time management
  • Maintain account records and finalize processes on a weekly basis
  • Associate, Hacker Success 2
  • Keen eye for data accuracy
  • Proficiency in Microsoft Office and data management software
  • Ability to manage multiple projects in parallel
  • Excellent written and verbal communication skills
  • Ability to act decisively, independently, and confidently across a wide variety and range of circumstances and situations
  • Awareness of personal identification information and data discretion between systems
  • Ability to work in alignment with US time zones is preferred. It will be required during training, but may be optional beyond then
  • Ability to learn multiple project management tools as needed


Personal Information

Acceptable formats are .docx or pdf with a maximum file size of 15MB


TDG In.Hub Building, AFP-RSBS Industrial Park, KM 12 East Service Road corner C5, Western Bicutan, Taguig, Philippines 1630

(+632) 8830 - 8888